Worn prongs and tips are rebuilt so your stones stay put. Every tighten and retip happens at the bench, with the piece in view.
Every time we tighten a prong or retip a setting, we are protecting the stone and the memory in the piece. That line is from the repairs hub, and it is the job.
Bring the piece in if a stone catches on fabric, sits low, or looks empty on one side. We show you the wear under the light before we quote.
Chain soldering, lengthening, or shortening lives on the necklace restringing page. This page is for settings and tips.